Effective Date: June 17, 2025 | Last Updated: June 17, 2025
Introduction
Welcome to the Otelctrl app! These terms and conditions govern your use of our app and services. By using the app, you agree to these terms and conditions.
Very Important
Please read these terms and conditions carefully before using the app. Your use of the app signifies your agreement to all the terms mentioned.
Definitions
- "App": Refers to the Otelctrl app available on iOS and Android systems
- "Service": Includes all features and functions available in the app
- "User": Any person who uses the app or accesses our services
- "Account": The personal account created by the user to access services
- "Content": All data, information, and files that are uploaded or created
- "We/Company": The development and operation team of the Otelctrl app
Acceptance of Terms
By using the Otelctrl app, you:
- Agree to comply with these terms and conditions
- Confirm that you are 18 years of age or older
- Have the legal authority to agree to these terms
- Agree to receive updates and notifications related to the service
Important Notice
If you are using the app on behalf of a company or organization, you must have the authority to agree to these terms on its behalf.
Service Description
Otelctrl is a comprehensive app for managing:
- Hotels: Booking, room, and guest management
- Vehicle Fleet: Vehicle tracking and management
- Calendar: Scheduling and organizing appointments
- Reports: Detailed statistics and information
- Settings: Customize the app to your needs
We reserve the right to:
- Modify or improve the service at any time
- Add new features or remove existing ones
- Perform regular system maintenance
- Update the user interface and user experience
User Accounts
Account Creation:
- Must provide accurate and updated information
- Choose a strong and secure password
- Each user is responsible for their account security
- Sharing login credentials with others is not allowed
User Responsibilities:
- Maintain confidentiality of login credentials
- Notify us immediately in case of account breach
- Update personal information when needed
- Use the account for legitimate purposes only
Account Recovery
In case of forgotten password, you can use the "Forgot Password" option to securely regain access to your account.
Usage Rules
Permitted Use:
- Using the app to manage your legitimate business
- Storing and processing your own data
- Sharing the app with authorized team members
- Providing feedback and suggestions for improvement
Prohibited Use:
- Using the app for any illegal activities
- Attempting to hack or disrupt the system
- Copying or redistributing the app
- Using fake or misleading data
- Bypassing security measures
- Sending harmful content or viruses
Consequences of Violation
Any violation of usage rules may result in suspension or termination of your account without prior notice.
Payments and Subscriptions
Subscription System:
- The app operates on monthly and annual subscription systems
- Automatic renewal unless cancelled
- Prices are subject to change with prior notice
- Payment is made through official app stores
Refund Policy:
- Full refund within 14 days of payment for new subscribers
- Partial refund after 14 days in special cases
- Refund requests processed within 5-10 business days
- Violations of terms of use cancel refund rights
Detailed Refund Policy
For more details about the refund policy, please review our Refund Policy.
Privacy and Data
Protecting your privacy is our top priority:
- We only collect data necessary to operate the service
- We do not share your personal data with third parties
- We use strong encryption to protect data
- You can request deletion of your data at any time
- We comply with the latest security and privacy standards
Data Deletion Exceptions:
- Financial transaction records (kept for 7 years for legal requirements)
- Security data and login records (kept for 5 years for protection)
- Data required for legal or regulatory compliance
- Data necessary for resolving disputes or legal proceedings
- Anonymized data used for analysis and development
Privacy Policy
For more details about how we collect and use your data, please review our Privacy Policy.
Intellectual Property
All intellectual property rights of the app are reserved:
- The app and source code belong to the development team
- Design and interfaces are protected by copyright
- Logos and trademarks are proprietary property
- Content and texts are legally protected
User Rights:
- Personal non-exclusive usage license
- Right to use the app for legitimate purposes
- Retain ownership of data you enter
- Right to export your personal data
Legal Notice
Any violation of intellectual property rights may expose you to legal liability and immediate service termination.
Limitation of Liability
We strive to provide the best possible service, but:
- The service is available "as is" without express warranties
- We do not guarantee uninterrupted service or freedom from errors
- Our liability is limited to the value of the paid subscription
- We are not responsible for data loss or lost profits
- The user is responsible for backing up their data
Contact Information
For inquiries about these terms and conditions or any legal matters, you can contact us:
We work around the clock to respond to your inquiries and resolve any issues you may encounter.